"Fantastic RailEurope - EU2013"
We were indeed very happy with the services from RailEurope during our 2 weeks Europe trip (24-Nov-13 to 7-Dec-13). Our family trip planned 10 years ago and now a dream came true with RailEurope. Tickets were convenient to book from Singapore and all tickets arrived on time. London-Paris-Strasbourg-Frankfurt, simply a wonderful and comfortable time on-board from city to city. Certainly will be on RailEurope at our next exploration to other Europe cities. Great job! ***Matthew-Jasmine-Damien***
"ICE Train Travel Expereince"
The train experience was such a pleasure. It was very comfortable, convenient and hassle-free.
"Fast and great"
The train are highly advanced. However, it would be better that the direction of the seats can be adjusted all to the direction of train's heading.
Only used the train as lufhansa were on strike the weekend I travelled, cost of flight 113€ cost of train 246€ and overall travel time was longer than flying. But very happy with the train, comfortable and clean. Would I use again? Yes if prices were more in line with the cost of flying
It's a great trip. This is my first time I use train between countries. It was wonderful and stable trip. The only thing that I wish to be this trip during day not night but this is for my time limitation. All you need there like place for your big bags, charger, comfort chairs and cafateria.
"A bit disappointing"
Comparing our trip on Thalys from Paris to Amsterdam which also took 3 hours, we were quite disappointed with what we got on this trip which was not good value for money at all. On both trip we took First Class. Thalys, for 3 hours trip, they served 2 nice meals with complimentary drinks - wine included. Staff on board were very nice and friendly and provided excellent service - much more than we expected. They also provided complimentary WIFI on board. ICE did not serve any meals or drinks. Staff only came around offering chocolate which we were told to take only one each. Also no WIFI on board. We will check thoroughly next time what being offered on board before making the choice on which train to take.
"Need more clear signages"
Overall, it's still easy to find your right train inside the station (except the coach no.) The arrival time is quite on time and it's just few minutes delay which it will be informed to passengers in advance when you are on the platform and waiting for the train. However, we have difficulties in figuring out how to locate the exact coach no. because it's not really easy to find our coach on the poster shown in the platform as well as it's hardly find a DB assistant to ask around. When we found out that we are not standing in front of the right coach (which we think we did), we have to carry our luggages and then run run run on the platform to get to the right coach
"Great experience "
first time using rail europe and i would strongly recommend it to famiky and friends thank you
"Great way to travel"
Absolutely tops for comfort, convenience and value for money. We got a great fare by booking in advance. We thoroughly enjoyed the high-speed parts of the journey - it was great to be kept informed by the cabin monitor of the high speeds we were achieving. Our 'picnic' bags were fresh and tasty, and we enjoyed the drinks options. We arrived rested and relaxed.
There is little room for big pieces of luggage. I'm not sure why it's so expensive for such a short train ride, i paid less than half of what I paid for this for an overnight train but I guess this was at a convenient time of day.